Sprigfolio Support
Contact
Email binarydatatechnology151@gmail.com with "Sprigfolio" in the subject. Include your app version, your Android version and a short description of what happened. Please do not send private notes or backups unless you intend to share their contents for support.
Build your first map
- Choose New map and name the central topic.
- Select a topic and choose Add branch to add a connected idea. Select that new topic to build another level.
- Use Edit to change a topic's label, notes or named colour.
- Open More topic actions to move a branch or change its order among its siblings. Sub-branches always travel with their parent.
- Wait for "Saved on this device" before closing the app.
Frequently asked questions
How do I move a branch without dragging?
Select the topic, open More topic actions and choose Move branch, then pick its new parent. Move earlier and Move later change its position among its siblings. A branch can never be moved into itself or into one of its own descendants.
What is the outline for?
Choose Outline to work with the same map as a structured list, with the same editing controls. It is also the accessible alternative to canvas gestures. On a large screen the canvas and outline appear side by side.
How do I move around the canvas?
Drag to pan and pinch to zoom. The minus, plus and Fit controls do the same thing without gestures. The topic menu can flip the map to grow left or right. Changing your view never reorders your outline.
Which export should I choose?
- PDF — readable map pages; large maps are tiled across overlapping pages so labels stay legible.
- PNG — a single image of the map. Very large images are rejected with a size-limit message; use PDF or visible topics instead.
- Plain text or Markdown — an ordered outline including the full note text.
PNG and PDF show a Notes marker where a topic has notes, but not the note text itself. Visible topics only excludes collapsed descendants; a full-map export includes them.
Where are my maps saved?
In the app's private storage on your device only. Confirmed changes save automatically. Nothing is uploaded anywhere.
How do I move my maps to a new phone?
Choose Settings and backup → Back up all maps, then save the JSON file somewhere you control. On the new phone, install Sprigfolio and choose Restore from a backup. Maps are added as independent copies; nothing is overwritten. A PNG or PDF is not a restorable backup.
If something goes wrong
- A change will not save: keep the editor open, free some device storage and try again. Uninstalling is never a good first step.
- The library will not open: choose Try opening again. If you have a valid backup, use Recover from a backup; the app preserves the unreadable original files privately before replacing them.
- A map is too large to export as PNG: use PDF, or collapse branches and export visible topics only.
- You removed a branch by accident: use Undo while the map is still open. Undo history does not survive closing the map or restarting the app, and deleting a whole map needs a backup to recover.
- Storage is filling up: choose Settings → Clear prepared files. Save any backup you still need outside the app first.
Working limits
A library holds up to 100 maps. Each map supports 200 topics and 24 levels below its central topic, with 160-character labels and 4,000-character notes. A 16 MB serialized library and backup limit also applies, so a library can reach its size limit before every individual count is filled.